The mistake that benefits everyone

Recently, with us, something failed. A well-prepared, well-thought-out action that did not give the expected result. It happens, it will happen again.

What others do with a mistake

In most organisations, a mistake gets hidden. It is minimised, we move quickly to the next topic, and six months later someone else makes exactly the same one.

Here, the mistake is shared

With us, the mistake gets shared. It is written down, explained, made available to the whole team. The result: a mistake paid once, learned by all, never repeated.

It is counter-intuitive, uncomfortable at first. And it may be the most important ingredient of the recipe. In BOUCLR, this sharing is built in: lessons are recorded then distilled into an anonymised library, with no personal data.